Effective date: August 29, 2024
These Terms of Use (“Terms”) govern your access to and use of retanio.ai (the “Site”) and the Retanio product‑led growth platform and related products, features, and services we make available (together with the Site, the “Services”), operated by Retanio Inc. (“Retanio,” “we,” “us,” or “our”). By accessing or using the Services, you agree to these Terms. If you don’t agree, please don’t use the Services.
The Services are intended for businesses and for individuals who are at least 18 years old and able to form a binding contract. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and “you” refers to that organization.
Some features may require an account. You agree to provide accurate information, to keep it current, and to keep your credentials secure. You’re responsible for all activity under your account, and you’ll notify us promptly of any unauthorized use. We may suspend or disable accounts we reasonably believe violate these Terms or pose a security risk.
Subject to these Terms and any plan or order you agree to, Retanio grants you a limited, revocable, non‑exclusive, non‑transferable right to access and use the Services for your internal business purposes. We may offer features in beta or preview form, which may be changed or withdrawn at any time.
You agree not to:
You retain ownership of the information and content you submit to the Services (“Customer Data”). You grant us a limited license to host, process, and use Customer Data to provide, secure, and improve the Services and as described in our Privacy Policy. You’re responsible for the accuracy of Customer Data and for having the rights necessary to share it. Please don’t submit confidential or sensitive personal information through the contact form, which isn’t intended for it.
Some Services may be offered for a fee. If you purchase a paid plan, you agree to the prices and billing terms presented to you at the time of purchase. Unless stated otherwise in an applicable order or required by law, fees are non‑refundable. We may change prices on a prospective basis with reasonable notice.
The Services and their content — including software, text, graphics, logos, the Retanio name and marks, and design — are owned by Retanio or its licensors and are protected by intellectual‑property laws. Except for the limited rights granted here, we reserve all rights. You may not reproduce, distribute, modify, or create derivative works without our prior written permission. If you send us feedback or suggestions, you grant us a perpetual, royalty‑free license to use them without obligation to you.
The Services may reference, link to, or integrate with third‑party products and services. We provide these for convenience and don’t endorse or take responsibility for them; your use of them is governed by their own terms.
We work to keep the Services available but don’t guarantee they will be uninterrupted or error‑free. We may add, change, suspend, or discontinue features at any time.
These Terms apply while you access or use the Services. You may stop using the Services at any time. We may suspend or terminate your access if you violate these Terms or to protect the Services or other users. Provisions that by their nature should survive — including intellectual property, disclaimers, limitation of liability, and indemnification — will survive termination.
The Services and their content are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non‑infringement. We don’t warrant that the Services will be uninterrupted, error‑free, or free of harmful components, or that any information provided through them is complete or current.
To the fullest extent permitted by law, Retanio and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or related to your use of the Services. In any event, our total aggregate liability for all claims arising out of or related to these Terms or the Services will not exceed the total amounts you have paid us, if any, for the Services giving rise to the claim.
You agree to indemnify and hold Retanio harmless from claims, damages, and expenses (including reasonable legal fees) arising out of your Customer Data, your use or misuse of the Services, or your violation of these Terms.
We may modify the Services or these Terms at any time. Changes take effect when posted here, with an updated date above. Your continued use of the Services means you accept the revised Terms.
These Terms are governed by the laws of the State of California, United States, without regard to its conflict‑of‑laws rules. The state and federal courts located in Santa Clara County, California will have exclusive jurisdiction over any dispute, unless your local law requires otherwise.
Questions about these Terms? Reach us through our contact page.